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Our Compliance Standards

Professional Passport is completely independent of any provider, agency or end client and as such we are in a unique position to advise objectively each sector of the marketplace.

Our processes are designed to ensure providers we recommend operate compliantly, not just to HMRC rules but the many other layers of legislation that apply.

We continually review and update our standards. Legislation may not have changed but we often see HMRC Enforcement's view of existing legislation changing.

We will never compromise our standards and therefore agencies can remain confident about their position.

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There are four areas that Professional Passport has developed compliance review standards for:

  • Accountancy service providers
  • Umbrella providers - both with and without expenses
  • CIS
  • Joint Employment

As important we also have a range of services that if offered by a provider we would be unable to sign them off as an approved provider. These include:

  • Elective Deduction Model - where workers are 'self-employed' and elect to pay PAYE taxes
  • Pay Day by Pay Day - expenses offset often brining workers below NMW
  • Mini Umbrella - contrived arrangements to access the employers NI relief and VAT FRS
  • Arrangements with 'Loans' - seeking to avoid tax - see 'Loan Charge' results from an internet search to understand.
  • Any off-shore arrangements - whether aimed at UK or overseas workers
  • Umbrella using the Nurses Agency VAT Concession - HMRC has made it clear that this is not available to umbrella provider.

Our Members provide us with ongoing market intelligence on offerings by all providers. This keeps us informed for any new enquiries we receive. Furthermore we immediately find out if a provider launches a new offering and if that has not been signed off by Professional Passport that provider would be removed from the listings until it was.

Where we review a provider we will apply our comprehensive range of standards and checks across all the offerings available to ensure that if you, the agency, recommend a worker to a provider you can do so safe in the knowledge that we have signed everything off - this is not the case with other compliance reviews on the market.

We are often asked why we do not publish our compliance standards.

When we receive an enquiry from a provider our first step is to spend a day with them to understand what they do. We provide no details of what we are looking for, merely that we are looking at their current offering. This gives us a clear understanding of that provider's offering and knowledge.

This work ensures we accurately highlight any shortfalls and are able to fully advise a provider.

At the end of this process the provider will understand our compliance standards and once any remedial action has been taken we would be able to carry out a review.

The compliance review documents their processes and procedures across all their offerings as well as obtaining supporting evidence that demonstrates a rubust and consistent application of those processes.

Whilst we do carry out periodical checks on the financial standings of providers we do not have any day to day control of their finances and therefore recommend that clients carry out their own financial due dilligence on providers they are considering.


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